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Legal Document

Privacy Policy

TRADIMEX INVEST LTD strictly adheres to legal and regulatory provisions regarding the collection and processing of personal data in compliance with the General Data Protection Regulation (GDPR).

Last updated: April 2024

General Information

We hereby bring to your attention information about the processing of your personal data, the rights relating to the protection of such data and provide you with the information under Articles 13 and 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation - GDPR).

Who We Are

"TRADIMEX INVEST" LTD, EIC: 126067231

Address: Eastern Industrial Zone, bul. "Saedinenie" 80, 6304 Haskovo, Bulgaria

Email: office@tradimex-invest.eu

Website: https://tradimex-invest.eu

How and What Data We Collect

Automatically Collected Data When Visiting Our Website

Every time you visit the website, technical information about the visit is automatically recorded. This is done by automatically logging into log files the following information:

  • IP address of the device used to visit the site
  • Type and version of the used Internet browser
  • The date and time of the site visit, and the time zone
  • The names and addresses of the files you read from the site
  • The names and addresses of the pages you visit on the site
  • Access status code / HTTP status code
  • Size of the served files/resources

The collection and processing of these general data and information does not make any conclusions about individuals, does not create profiles of individuals, does not merge the individual data with other data sources for the purpose of identifying individuals. The legal basis for this data processing is based on Article 6 (1) of the GDPR.

Data From Web Hosting Provider

The hosting provider for the site is SiteGround which processes and stores traffic information similar to the above, for similar purposes and for similar time frame. More can be read in their Data Processing Agreement, available at https://www.siteground.com/terms.htm.

Data Collected When Contacting Us

When you are making an inquiry through our website we may collect personal data such as:

  • Name
  • Email address
  • Phone number
  • Location country
  • Business address
  • Business bank account number

The legal basis for processing this personal data is the fulfilling of the contractual obligations about your order and our legitimate interest to manage the website and our business relations.

Data From Social Media

When following or contacting us via our social media presence we only process the obtained data to answer your enquiry (if any). Unless otherwise stated in this privacy policy, the legal basis for processing of these personal data is our legitimate interest to be able to provide the functionality of the social media channel or the responsibility to fulfil an obligation to answer your product/order enquiry.

Automated Decision Making and Profiling

We will not use the data we hold about you to make automated decisions or profiling.

Information Sharing and Disclosure

We may share your personal data in other cases like adhering to a tax audit or court appeal or in other case that is legally justified (like, for example, responding to a legal process, government request, prevent a fraud or protect the rights or safety of an individual). In such case, before sharing any personal data, we will duly investigate the lawful basis of doing or not doing so.

International Transfer of Personal Data

No international transfers

A transmission and transfer of your data outside of the European Union and European Economic Area does not take place. Transfer of your data to international organizations does not take place.

Data Retention

We process your personal information only for as long as necessary to perform our contractual obligations or answer your enquiry and as further described in this Privacy Policy.

We always minimize the amount of data we will retain only to the required minimum and keep it for the required minimum of time. Once this time period has expired, these data will be disposed of or deleted in a safe and secure manner.

As required by the Bulgarian tax legislation we are obliged to keep the records (like invoice, delivery order, payment check, etc.) for your order for a period of 5 (five) years.

Security of Data Processing

For the overall security of your personal data, either in electronic or physical (paper) form, we add the reasonable amount of security measures like limited access, encryption, strong passwords, two-factor authentication, physical security, verified hardware and software. We also limit the actual information that we have to process to the bare minimum required by law or to fulfil our obligations.

Personal data transferred in email communications minimised whenever possible and such communication (and therefore processing) may not happen at all. After the information in that email is processed (to reply the email or fulfill the order) it is disposed. The email server is also operated and maintained by the company mentioned above.

Your Data Protection Rights

You have rights outlined in the data protection legislation that we need to make you aware of:

The right of access

You have the right to request from us a copy of the personal information we hold about you.

The right to rectification

You have the right to request that we correct any information we hold about you that you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to restrict

You have the right to ask us to restrict the processing of your information in certain circumstances.

The right of erasure

You have the right to request that we erase your personal information in certain circumstances.

The right to object

You can object to our processing of some of your information based on our legitimate interests.

The right to data portability

You have the right to request that we transfer the data you have given to us to another organization, or directly to you.

The right to complain

You have the right to complain about the way we process your personal data to a data protection authority.

The list of data protection authorities in the European countries is available at European Data Protection Board.

Changes to the Privacy Policy

We keep this Privacy Policy under regular review and place any updates on this web page. We reserve the right to change our security and data privacy measures, provided that this is required based on legal and/or technical developments. In these cases, we will also adapt our information regarding the data privacy accordingly. Therefore, please observe the current version of our Privacy Policy.

Cookies

Cookies are small files that contain text data that help websites make the user's experience more efficient. Under applicable law, the website operator has the right to store cookies on your device if they are absolutely necessary for the operation of the website. We do not use any other types of cookies.

This website does not store any personal information in the cookies it uses.

Cookies we use:

  • Language preference: To remember the language selection of the site, the site uses a cookie to save information about the selected language if the default language of the site is changed.
  • Cookie notice: To remember that the Cookie Notice has been accepted, the site uses a cookie.

Last updated date: April 2024